The safety and well-being of our guests, staff and animals are our priority and we have put in place the necessary Safety Management Measures to allow you and your family to have safe outings to our parks.
Please expect some changes to our parks and be guided by the measures, so everyone can enjoy a meaningful wildlife experience in a safe and healthy environment. While not all activities will be immediately available, there is still much to enjoy in the wide open spaces of our parks with our animal family.
Find out what to expect on your next visit to Jurong Bird Park, River Safari and Singapore Zoo.
Jurong Bird Park, River Safari and Singapore Zoo will reopen from 6 July 2020 to all guests, with a special members weekend before that.
Our parks are currently operating with limited capacity. Entry to our parks will be time-based, so make sure to purchase your tickets online and select your entry time before you visit. Visits are limited to five guests per group.
Thank you for doing your part to help keep our parks, and Singapore, safe!
All visitors are required to book their visit date and time online before visiting the parks.
Members (Individuals & Family Members) can book their visit date and time to the park through the membership portal.
Admission tickets with timed entry can be purchased online.
Log in to the membership portal
Select the park, number of valid members, visit date and time
View your booking details under 'Manage bookings'
Present your booking details and membership card/e-Card at the park entrance to enter
Select a park to visit
Select your ticket type, visit date and time
Review and complete your ticket purchase
Present your e-tickets at the park entrance to enter
Maintain a safe distance between each other, especially in high traffic areas and queues. Remember, entry is only for up to 5 guests per group.
Keep your mask on at all times in our parks. Reusable masks are also available for purchase at our retail shops.
Some experiences, programmes and animal exhibits may be temporarily closed to keep everyone safe. Check out what you can plan to see and do.
Arrive no later than 45 minutes from your selected entry time. Let’s all do our part to keep waiting time to a minimum.
Present your e-ticket or membership card at the park entrance.
Hand sanitisers are available all around the parks, and we are stepping up frequency of cleaning and disinfection.
To minimise contact and reduce waste, download your digital guide for Jurong Bird Park, River Safari and Singapore Zoo.
Guests are required to book a visit date and entry time to our parks online here before their visit, due to our safe distancing measures.
For new purchases, please select your preferred visit date and arrival time via our online ticketing portal.
If you already have a ticket but have not selected your timing, please click here to select the date stated on your ticket and choose your arrival time.
Please arrive on time or no later than 45 minutes from your selected time.
For example, if you have booked a 10:00am timeslot, please arrive between 10:00am to 10:45am. If the park capacity has been reached, you will be required to wait to enter.
According to the latest government advisory, the prevailing group size limit in place for public settings and venues is 5 persons. This is to minimise interactions and the risk of transmission.
Only groups of 5 or less persons will be admitted into the park.
For your safety, masks must be worn in public places, including our parks. If you are not wearing a mask, you will not be able to enter our parks.
Please click here for a full list of our suspended services and programmes.
Cash payments will not be available, for your safety. You can use contactless payment options like Visa PayWave and MasterCard PayPass.
Yes, all members and guests are required to book their visit date and entry time to our parks. Please access the Membership Portal to book your visit date and entry time before your visit.
You may select your preferred timeslot on the Membership Portal.
Please click here to book your visit date and entry time before your visit.
All onsite promotions and purchases have been temporarily suspended for your safety. Tickets can only be purchased here.
Suspended promotions include PAssion Silver/NTUC, SAFRA, PAssion card/PAssion POSB debit card 1-for-1 promotions, as well as special discounts such as Wild Birthday, NCSS, and Taxi Tourist Guide schemes.
Selected F&B and retail outlets will be open. Please click here to find out more.
For your safety, please remove your mask only before consuming your meal at our F&B outlets. Only food and drinks purchased from our F&B outlets can be consumed within the premises.
Please visit our visit advisory page to check our latest safe distancing measures before you visit. For more FAQs, please click here.
