The safety and well-being of our guests, staff and animals are our priority and we have put in place the necessary Safety Management Measures to allow you and your family to have safe outings to our parks.

Please expect some changes to our parks and be guided by the measures, so everyone can enjoy a meaningful wildlife experience in a safe and healthy environment. While not all activities will be immediately available, there is still much to enjoy in the wide open spaces of our parks with our animal family.


Find out what to expect on your next visit to Jurong Bird Park, River Safari and Singapore Zoo.

Before Your Visit


Jurong Bird Park, River Safari and Singapore Zoo will reopen from 6 July 2020 to all guests, with a special members weekend before that.

Our parks are currently operating with limited capacity. Entry to our parks will be time-based, so make sure to purchase your tickets online and select your entry time before you visit. Visits are limited to five guests per group.

Thank you for doing your part to help keep our parks, and Singapore, safe!

Book your visit online in advance

Book your visit online in advance

All visitors are required to book their visit date and time online before visiting the parks. 

 

Members (Individuals & Family Members) can book their visit date and time to the park through the membership portal

 

Admission tickets with timed entry can be purchased online

Members (Individuals & Family Members*)

Steps to book your visit

Step 1

Log in to the membership portal

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Step 2

Select the park, number of valid members, visit date and time

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Step 3

View your booking details under 'Manage bookings'

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Step 4

Present your booking details and membership card/e-Card at the park entrance to enter

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Please arrive no later than 45 minutes from your selected time. If the park’s capacity has been reached, you may be required to wait till there is availability.
 
* Individuals & Family Members refers to Friends of Bird Park, Friends of Night Safari, Friends of River Safari, Friends of SIngapore Zoo and Friends of Wildlife. 
 
 
To help us spread everyone out, our parks are opening to Adopters, Corporate Members and Partners, and ticket holders with advanced purchases from 13 July 2020.
 
More information on how to book your visit timings will be shared very soon. Watch this space! 

Steps to book your visit

Step 1

Select a park to visit

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Step 2

Select your ticket type, visit date and time

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Step 3

Review and complete your ticket purchase

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Step 4

Present your e-tickets at the park entrance to enter

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Please arrive no later than 45 minutes from your selected time. If the park’s capacity has been reached, you may be required to wait till there is availability.
 

During Your Visit


All our parks are SG Clean Certified. We continue to maintain high standards of hygiene and cleanliness, with hourly cleaning and application of self-disinfecting coating on high touch surfaces.
 
 
Be ready for a walk in the park (that means no tram rides for now)

There is only one point of entry, so follow the signs to our park entrance. Take your temperature and log your visit with SafeEntry.

Maintain a safe distance between each other, especially in high traffic areas and queues. Remember, entry is only for up to 5 guests per group.

 

Keep your mask on at all times in our parks. Reusable masks are also available for purchase at our retail shops.

Some experiences, programmes and animal exhibits may be temporarily closed to keep everyone safe. Check out what you can plan to see and do.

Arrive no later than 45 minutes from your selected entry time. Let’s all do our part to keep waiting time to a minimum.

 

Present your e-ticket or membership card at the park entrance.

Hand sanitisers are available all around the parks, and we are stepping up frequency of cleaning and disinfection.

To minimise contact and reduce waste, download your digital guide for Jurong Bird Park, River Safari and Singapore Zoo.

Bring Your Essentials

FAQs

TIMED ENTRY

Guests are required to book a visit date and entry time to our parks online here before their visit, due to our safe distancing measures. 

For new purchases, please select your preferred visit date and arrival time via our online ticketing portal

If you already have a ticket but have not selected your timing, please click here to select the date stated on your ticket and choose your arrival time.

Please arrive on time or no later than 45 minutes from your selected time.  

For example, if you have booked a 10:00am timeslot, please arrive between 10:00am to 10:45am. If the park capacity has been reached, you will be required to wait to enter. 

SAFE DISTANCING MEASURES

According to the latest government advisory, the prevailing group size limit in place for public settings and venues is 5 persons. This is to minimise interactions and the risk of transmission.

Only groups of 5 or less persons will be admitted into the park.

For your safety, masks must be worn in public places, including our parks. If you are not wearing a mask, you will not be able to enter our parks.  

Please click here for a full list of our suspended services and programmes. 

Cash payments will not be available, for your safety. You can use contactless payment options like Visa PayWave and MasterCard PayPass.

MEMBERS

Yes, all members and guests are required to book their visit date and entry time to our parks. Please access the Membership Portal to book your visit date and entry time before your visit. 

Please click here to book your visit date and entry time before your visit. 

PROMOTIONS AND TICKETING

All onsite promotions and purchases have been temporarily suspended for your safety. Tickets can only be purchased here.

Suspended promotions include PAssion Silver/NTUC, SAFRA, PAssion card/PAssion POSB debit card 1-for-1 promotions, as well as special discounts such as Wild Birthday, NCSS, and Taxi Tourist Guide schemes.

FOOD & BEVERAGE OPTIONS

Selected F&B and retail outlets will be open. Please click here to find out more. 

For your safety, please remove your mask only before consuming your meal at our F&B outlets.  Only food and drinks purchased from our F&B outlets can be consumed within the premises.  

TEMPORARY CLOSURES & OTHER INFORMATION

Please visit our visit advisory page to check our latest safe distancing measures before you visit. For more FAQs, please click here.