Services & Facilities

 
The safety and well-being of our guests, staff and animals are our priority and we have put in place the necessary Safe Management Measures, so everyone can enjoy a meaningful wildlife experience in a safe and healthy environment. 
 
Please expect some changes to our parks and be guided by the measures. While not all activities will be immediately available, there is still much to enjoy in the wide open spaces of our parks with our animal family.
 
Our parks are currently operating at limited capacity. Please book a time slot before arrival. Time slot bookings are subject to availability.

Book your visit online in advance

All visitors are required to book their visit date and time online before visiting the parks. 

Members (Individuals & Family Members) can book their visit date and time to the park through the Membership Portal

Adopters, Corporate Members and Advanced Purchase Ticket Holders can book their visit date and time to the park through the Manage Booking Portal

Admission tickets with timed entry can be purchased online on the Ticketing Portal.

For in-park experiences such as animal feeding sessions, tram rides and wildlife tours, guests can purchase them online on the Ticketing Portal

Feel free to make the most of our park services for your own comfort and convenience.

For cash withdrawals and other ATM services, we have a UOB and Bank of China ATM machine near the ticketing counter.

Lost an item at Jurong Bird Park? Please approach Membership Services Centre for assistance.

For your comfort and convenience, we have a nursing room available at Birdz of Play. 

Diaper changing facilities can be found at Jurong Bird Park entrance, Songbird Terrace, Pools Amphitheatre, Lory Loft, Waterfall Aviary, Parrot Paradise, Hawk Arena and Birdz of Play.

Rent a stroller or wagon for your infant or toddler. We also have electric scooters for rent, and complimentary wheelchairs available at the park entrance. Check rental fees.

Share your Facebook and Instagram posts even if your phone doesn't have data connection. Turn on your device's Wifi connection and look for the network 'PARK_FREE_WIFI' to get connected for free. 

If you feel unwell, simply approach our first aid station at Birdz of Play. There are also AEDs at Tram Station 1 and Lory Loft.

Use any of our rental lockers to store
your belongings. 

 

Rental fee per small locker (34H X 30L X 49W cm) is S$5 for the first 3 hours, and S$1 for every additional hour or part thereof. 

 

 

Rental fee per large locker (88H X 40L X 49W cm) is S$10 for the first 3 hours, and S$2 for every additional hour or part thereof.

 

 

 

Oversized luggage can be placed at our reception. Left baggage is charged at S$10 per piece.

In case of rain, you can purchase ponchos and umbrellas at our gift shops.

Tips

Don’t leave things to chance! Make the most out of your visit to Jurong Bird Park with these handy tips – from planning your day to deciding what to wear and bring!

Park Rules

On top of our handy tips, be sure to abide by our park rules to ensure you enjoy your time at Jurong Bird Park!