We offer our guests service from the heart, a brand of hospitality that seeks to create meaningful memories and spark a sense of wonder. This hospitality extends to each of our staff members. By fostering close teamwork and fun with one another, we aim to make each day a wild one!

Here at Mandai, we work to create lasting experiences and lifelong relationships with our guests, one wild welcome at a time.

We create a culture of service excellence through service recognition programmes, customised in-house staff training, and offering our guests a keen listening ear.

Watch and discover the warmth of a wild welcome

Our culture

Our Mandai way of life

Our Mandai way of life

At Mandai, there are three distinctive qualities that set us apart: our care, our commitment to the team, and the excitement we bring to work every day.
We keep learning to be and give our best

We keep learning to be and give our best

We enhance our staff’s knowledge and competencies so that they can deliver exceptional guest experiences, improve work processes and increase safety in our parks.